User Privacy Policy
We are Brango Casino and this Privacy Policy explains how we collect, use and protect your personal information when you use our casino services. The page covers the types of data we hold, why we process it, what security measures we apply, rights you can exercise, and how we share data with third parties when necessary. Read this policy before creating an account or submitting identity documents. Use of our services implies agreement with these terms where permitted by local rules and account eligibility.
Types of data collected
Personal data
Name, email address, date of birth, postal address, phone number and identification documents (passport or driver’s licence) collected for account setup and KYC verification.
Technical data
IP address, device and browser information, operating system, session logs and location data used for security, geo-restrictions and fraud prevention.
Transactional data
Deposit and withdrawal records, payment method details, currency (NZD where applicable), bet history and bonus activity needed to operate accounts, process payments and enforce wagering conditions.
How information is used
Account creation, identity verification and age checks. Payment processing and withdrawals. Processing wagers, wins and bonus eligibility. Fraud detection, account security and compliance with legal obligations. Customer support and communications about your account, changes to terms and important notifications.
Data protection and security
TLS 1.3 via Cloudflare is used to protect data in transit. Access to personal data is limited to authorised personnel and third parties that require the information to provide services. ID documents are requested for KYC and kept only as long as required for verification and compliance. We maintain technical and organisational measures to protect data against unauthorised access, alteration or disclosure.
Cookies and tracking technologies
Cookies, local storage and similar technologies are used to manage sessions, remember preferences and measure site performance. Analytics and advertising tags may be present to analyse behaviour and support fraud controls. You can manage cookie settings in your browser or via the site cookie controls where offered.
User rights regarding data
Request access to personal data we hold. Ask for correction of inaccurate information. Request deletion where retention is not legally required. Withdraw consent for optional processing and object to direct marketing. Requests must be verified to protect account security; contact support via your account to start a request.
Data sharing and third parties
We share data with service providers needed to operate the platform: payment processors, identity verification services, game providers, analytics vendors and regulators where required. Any third party receiving personal data is contractually bound to protect it and use it only for permitted purposes.
Updates to this policy
Privacy terms may be updated from time to time. Material changes will be published on the site and, where appropriate, communicated through your account. Continued use after changes indicates acceptance. Check this page periodically for the latest version.